Last week, Forbes interviewed Peter Bearman, author of Doormen. Combining observation, interviews, and survey information, Doormen provides a deep and enduring ethnography of the occupational role of doormen, the dynamics of the residential lobby, and the mundane features of highly consequential social exchanges between doormen and tenants. From the Forbes interview:
To me, money is…Because I am a sociologist, I conducted a survey to get the answer to this question. Twenty-three percent of my respondents said that money was a "mixed blessing." Eleven percent thought that money was "potent." The rest of the people I talked to—pretty much everyone in New York City—thought that money is always a better choice than cookies for their doorman’s holiday bonus.